🔗 How do I join the webinar?

• Use the link provided in your event registration confirmation or reminder email.
• This will take you to the EventHub where you will see a 'Join Session' button. Click this and you will be taken to the waiting room.
• You will then be automatically redirected to the webinar at the time of the event.

🎥 Do I need to turn on my camera?

• No camera required! As an attendee, your video will not be visible to others.
• Only hosts and panelists will appear on screen.

🆘 Who can I contact for help during the webinar?

• Email events@truenorthcompanies.com if you have issues accessing the event.
• You can also use the Chat to flag technical issues during the session.

🖥️ What are the system requirements to join?

• Use a modern browser (Chrome, Firefox, Edge).
• Ensure a stable internet connection.
• No Zoom download is required—everything runs in-browser.

💬 Can I ask questions during the webinar?

Yes! Look for the Chat icon in your Zoom toolbar to submit questions at any time.

🔊 How do I make sure my audio is connected properly?

• Audio will play through your browser. Make sure:
  • Your device volume is turned up.
  • You’re using a supported browser (Chrome, Firefox, or Edge recommended).
  • You allow audio permissions if prompted.
• If you experience issues, try refreshing the page or switching browsers.
• Also ensure you have enabled audio within zoom - reference the screenshot below: